Privacy Policy
Effective date: 20 July 2026
Who we are
This website (coachghent.com) is operated by Coach Ghent ("we", "us", "our"). This policy explains what personal information we collect when you use our site, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill in a form, book a call, subscribe to updates, or otherwise contact us, we collect the details you provide — typically your name, email address, phone number, and anything you write in your message.
Information we collect automatically. Like most websites, we collect some information automatically when you visit, such as your device and browser type, approximate location derived from your IP address, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies (see below).
How we use your information
- To respond to your enquiries and provide the services or information you ask for.
- To operate, maintain, and improve our website and services.
- To send you updates or marketing where you have asked to hear from us — you can opt out at any time.
- To keep our site secure and to meet our legal and regulatory obligations.
Cookies
Cookies are small files stored on your device that help a website work and remember your preferences. We use essential cookies to run the site, and we may use analytics cookies to understand how the site is used so we can improve it. You can control or delete cookies through your browser settings; blocking some cookies may affect how the site works.
Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business — for example website hosting, email delivery, analytics, and payment processing — and only so they can perform those services for us. We may also disclose information where we are required to by law.
How long we keep your information
We keep your personal information only for as long as we need it for the purposes described here, or for as long as the law requires, after which it is deleted or anonymised.
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, to receive a copy of it, and to withdraw your consent at any time. You may also have the right to complain to your local data protection regulator. To exercise any of these rights, please contact us.
Data security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information safe.
Children
Our website is intended for adults and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact us
If you have any questions about this privacy policy, please get in touch by email at grow@coachghent.com.